Can I return a perfume if I don't like the smell?
Due to the sanitary, high-end nature of personal care items and strict shipping regulations regarding opened liquids, we can only accept returns on items that are completely unopened, unused, and still sealed in their original cellophane wrapping and must match the original barcode within 14 days of delivery. We highly recommend reading the notes or purchasing a sample tester before committing to a full bottle.
My bottle arrived damaged or leaking. What should I do?
We take extreme pride in our pristine, secure packaging standards, but shipping anomalies occasionally happen. If your bottle arrives damaged or leaking, please take clear photos of the damaged bottle and the shipping box immediately and contact our support team within 48 hours of delivery. We will issue a priority replacement or a full refund right away.